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For more info on Enterprise plans, kindly contact us OR locate an Enterprise Business Partner

International Roaming

International Roaming is a service where it allows you to use your mobile number to make and receive calls in countries or destinations while you are overseas.

To activate these services, please refer to the requirements below: 1. RM200 deposit 2. Documents required: * For Malaysian: Original copy of NRIC & Passport * For Foreigner: Original copy of Passport [RM200 deposit is mandatory regardless] Remarks: Passport copy need to be attached with passport details & signature page.

Just follow the simple steps below: Step 1: Insert "+" Step 2: Followed by the Country Code Step 3: Lastly the area/operator code together with mobile/fixed line number. Eg: Send a SMS to Malaysia mobile number (0181234567) Dial + 60181234567 and press send

First, please ensure your roaming service is activated. Then set your phone settings by following steps below: Android: Step 1: Settings Step 2: More networks Step 3: Mobile Networks Step 4: Network operators Step 5: Select networks Step 6: Turn on Data Roaming iPhone: Step 1: Settings Step 2: General Step 3: Cellular Step 4: Ensure Cellular Data & Data Roaming is turned on Step 5: Carrier Step 6: Turn Automatic to "OFF" Step 7: Select your preferred network Blackberry: Step 1: System Settings Step 2: Network Connections Step 3: Select Mobile Network Step 4: Click on Network Selection Mode Step 5: Turn into Manual mode

The charges are based on each roaming countries and operators you selected. For full list, please go to u.com.my/international-roaming/roaming-overseas.

You will need to dial +6018 388 1311 in order to access your voice mail.

Yes, you will be charged for retrieving your voice mail.

No, but we would like to advise you to remain minimum RM10 or above of main wallet balance in order to avoid any failure when you attempt to make or answer calls.

Our partners in China – China Unicom have alerted us to an intermittent network issue that they are facing at present – where they cannot support outbound calls with the “+” prefix. Please use “00” as your international dialing prefix until further notice.

Please pre-activate your roaming services (IDD & IR) before you travel overseas.