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Yay! You have 4G coverage as your best available network.

Don't have a 4G enabled mobile phone? You'll still get to surf on 3G!

New coverage sites are in progress.

No Frillls. Just Unlimited Thrills on our 4G Network

    Tune in to your fave dramas and music to your heart’s content.
    Stay on top of the leaderboards with unlimited high-speed data.
    Snap, chat and stay connected wherever you are on our 4G network.

Which Unlimited Experience Are You Made For? Discover Your Inner Unlimited #MadeForUnlimited


Not Everything Is Made Unlimited, But We Are

Join the Fam. Go Unlimited!  

So… what does 4G actually mean?

4G stands for fourth generation mobile network technology. With 4G, you can enjoy data transmission speeds that are about 10 times faster than 3G.

Is U Mobile’s 4G network coming to my area soon?

Yes it is! We’re working really hard to bring the 4G experience to all Malaysians. Use our coverage checker to find out if we’re already in your area.

How can I check the network connection speed in my area?

With our current new & improved 4G network, you can enjoy seamless streaming and faster download speeds. Go ahead, test it out yourself here.

I’m not getting a network signal. Is it an issue with my device?

It could be. Try one of these quick fixes on your device to rule out a device issue:
1. Switch “Airplane Mode” on and off again.
2. Restart your device
3. Update the software

Why am I not getting 4G connection in my area?

There are many factors that can affect your signal, such as your SIM card or the version of software your device is running on. Ensure your SIM fits perfectly into the SIM holder and your device software is up to date.

Do I need to be on a 4G-compatible device to access U Mobile’s 4G network?

Yes, your device needs to be 4G friendly in order for you to surf on our 4G network. Having said that, most of the newer devices out there are already 4G-compatible.

How do I know if I am connected to the 4G network?

When you’re connected to our 4G network, you will see 4G displayed at the top left corner of your screen.

Can I enjoy 4G connectivity on any
U Mobile data plan?

Yes, you can! All of our data plans allow you to surf at 4G speeds, capped according to your plan’s data limit.

What should I do if my question is not listed here?

If you have a question that’s left unanswered, don’t hesitate to contact our customer representative. Just dial 1318 from your U Mobile number.